We used to work for UCaaS & CCaaS Vendors. Now we help you beat their playbook
Our proven buying system keeps you out of vendor traps and ensures you select a platform that fits your business, team, and customers.
How We Help You
The Vendor Playbook
Because we've been on the inside, we know exactly how vendors influence your buying process:
- Perfect demos that don't match real-world performance
- Bundled "all-in-one" pricing loaded with features you'll never use
- Promises of integrations that never fully materialize
- Rushed timelines that limit your due diligence
Our Buying System
- Have better initial meetings with vendors where you can avoid the traditional vendor-seller-trained questions you will answer multiple times.
- Get your vendor's best resources instead of the backups. We ensure you are getting the A team resources instead of the backups that vendors use.
- Create focused demos that are tailored to your unique needs. Build partnerships with your vendors to get priority access to key executives.
- Avoid the "no-decision" decision by your company to allow you to enhance your career.
Why It Works
Gartner reports that 60% of technology buyers involved in renewal decisions have regrets. This shows that many companies are unprepared to manage these major purchases on their own. This does not include the estimated 40-60% of projects that stall without any decision at companies, according to the Harvard Business Review. At Crimson Technology, we have completed over 100 cloud migrations—it's something we've done before. Don't risk your career on a big decision without guidance from someone who has experienced all the highs and lows of this process, but can also help you sell the project internally.
Success Stories
"Our old process was reactive. Their system made it structured, clear, and vendor-proof." - Director of IT, Healthcare Provider
"They helped us define our must-haves and avoid vendor fluff. The platform we chose hit the targeted ROI in 5 months." - VP of Ops, Large Retail
"I had the opportunity to work with Crimson at a client location. They were extremely resourceful and had a strategic vision for ensuring the success of the client. They advocated on behalf of the client with their key business acumen and optimization vision. Their background in CX, WEM, and contact center was vital to the success of the project. " Lead Consultant, Accenture
"Scott at Crimson is one of the best I have ever worked with. He took the time to get to know our business, but did it in a non-intrusive way. We knew he would deliver what was promised and wouldn't compromise on our behalf. He made the relationship very positive with our vendor." Director of WFM, Analytics, Technology, Large Retailer
