Helping you make better decisions
Technology is changing rapidly in today's environment. As a company, you likely are only purchasing software or a solution once every 5-10 years. This makes the stakes higher when you need to make a decision. Our goal is to help you make the right decision by using our industry knowledge to help you understand what questions to ask your vendors and help protect you contractually. The best of all point is that our services are free for you to use.
Our Services Include
Customer Experience and User Experience Consulting
With over 12 years of expertise working with some of the largest UCaaS and CCaaS providers, our goal is to help you turn this experience into action for your organization. The Crimson Technology process is designed to help you cover everything up front and make a better decision by outlining the steps needed to get from zero to deployment.
Small Business Digital Transformation
In today's digital world, standing out is the key to growing your business or being left behind. We employ a "CARE" model to help transform your business.
- C: Capture - Attrack and engaging potential cusotmers
- A: Act - Respond quickly and efficiently to customer inquiries
- R: Retain - Converting them into loyal, long-term customers
- E: Engage - Continousily nuturing the relationship to ensure retention
We do this through an all-in-one suite that is designed to give you access to the tools needed to support your business and make your life easier by reducing the strain of managing disparate tools.
Development
Looking at deploying Amazon Connect? We can help. With our professional services team, we can help design, develop and manage your deployment
Project Management
Everyone needs a little extra set of hands to keep things moving foward. We can help with cross team organization to keep your project on time and on budget
